Drafts a firm, professional reply that makes your points without inflaming things.

Help me reply to a difficult email. I will paste the email I received and tell you what I want the outcome to be. Draft a reply that is professional, calm and firm. It should acknowledge their position without conceding points I have not agreed to, state my position plainly, and end with a clear next step. Do not apologise for things that are not my fault, and do not use filler phrases like "I hope this finds you well". Match the length to the situation; shorter is usually better.

The email I received: [PASTE THE EMAIL]
The outcome I want: [SAY WHAT YOU WANT TO HAPPEN NEXT]
Key facts on my side: [LIST THE FACTS THAT MATTER]

Safe use: Strip names, account numbers and anything contractual before pasting. Read the draft twice before sending. You are responsible for what goes out, not the tool.